At Rodtech, we are committed to delivering high-quality SEO services designed to help your business grow online. We take pride in the results we provide, but we understand that in rare cases, you may have concerns regarding the services rendered. Please read our refund policy carefully before purchasing or subscribing to any of our services.
1. General Policy
Due to the nature of SEO and digital marketing services—which involve strategy, planning, and time investment—we do not offer full or partial refunds for services that have already been delivered or initiated.
2. Eligibility for Refund
Refunds may be considered under the following specific circumstances:
- Duplicate Payment: If you have been charged more than once for the same service.
- Service Not Delivered: If we fail to initiate or deliver the agreed-upon service within the timeframe stated in our service agreement, and no communication or explanation has been provided.
- Cancellation Before Service Commencement: If you cancel a service before any work has been initiated, you may be eligible for a full or partial refund.
3. Non-Refundable Items
- Monthly SEO retainers and one-time SEO audits after the delivery process has begun
- Custom strategies, keyword research, and competitor analysis once initiated
- Completed technical SEO implementations or backlink outreach campaigns
- Any third-party service costs paid on your behalf (e.g., tools, paid links, content writers)
4. Refund Request Process
To request a refund, please contact us at contact@rodtech.online with the following details:
- Full Name and Company Name
- Service purchased
- Date of purchase
- Reason for requesting a refund
- Any relevant supporting documentation
We will review your request and respond within 5–7 business days.
5. Chargebacks
If you dispute a payment (chargeback) without first contacting us, you may forfeit your right to a refund and may be permanently banned from using our services. We encourage open communication and will do our best to resolve any issues.
6. Policy Changes
Rodtech reserves the right to update or modify this refund policy at any time without prior notice. Changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions about this Refund Policy or need help with a payment issue, please reach out to us:
Rodtech
📧 Email: contact@rodtech.online
🌐 Website: rodtech.online